Join Our Team! Hiring For:
Operations and Supply Chain Manager/Specialist
Sales
Shipping and Receiving
Buyer
Position: Operations and Supply Chain Manager/Specialist
Type: Full-Time Year-Round
Location: North Bend (in-office, no remote or hybrid options)
Salary Range: $55,000-$80,000 annually depending on experience
Karakoram is a snowboarder owned and operated company focused on developing and manufacturing the highest quality, innovative products for our customers across the globe. We love snowboarding and creating a deep connection with our customers. We are looking for an Operations and Supply Chain Manager to drive communications with our supply base and to manage our inventory from the supplier through the development and production processes to finished goods.
Who We’re Looking for:
You are an extremely detail-oriented, organized, results and data driven professional who is passionate about supply chain strategy, problem solving, and working with a cross functional team. You are very comfortable working with back-end data, spreadsheets, and ideally have experience writing/editing excel formulas and/or coding macros. You are also very comfortable communicating and setting clear expectations with internal and external team members. You are also willing to wear multiple hats and help where needed as we are a small tight knit team.
Your Main Responsibilities:
- Establish and maintain relationships with all suppliers
- Drive supplier assessment and selection (with support from Engineering)
- Request for Quotes from suppliers during development and through production
- Place purchase orders with suppliers to receive inventory to meet production schedule requirements
- Work with suppliers to arrange pick up or delivery of inventory to meet schedule requirements
- Manage and maintain master order sheet to ensure inventory levels of parts and sub assemblies are available in sufficient quantities at the correct time to meet production build schedule
- Work with Production Manager to provide inputs to production scheduling
- Manage receiving and inventory transfer systems to maintain physical inventory control of all inventory parts and assemblies from receipt of inventory through warehouse storage and into production (Quickbooks Enterprise and internal inventory transfer workflow)
- Lead inventory audits with support from Production Manager
- Supplier Quality- communicate and ensure suppliers meet our quality standards and requirements. Establish quality checks and audits as necessary with suppliers
- Incoming quality- manage and drive quality checks of incoming goods as needed.
- Use quality best practices such as AQL (Acceptable Quality Limit) calculations to establish appropriate sample size
- Work with engineering for appropriate tests if one is not already established
- Maintain Bill of Materials (BOM) and rev control for all production finished goods, parts and assemblies in Quickbooks
- Driving continuous improvement projects
- Wear multiple hats and help as needed where needed across varying functions
- During slow periods for this role, proactively look for opportunities to help and make us better!
Qualifications and Essential Skills:
- Love snowboarding and passion for the outdoors
- Strong interpersonal skills and ability to work well with others
- Strong work ethic, consistency, and dependability
- Strong analytical skills and ability and passion to work with data to solve problems
- Proficiency in excel- familiarity with basic equations, ideally able to manipulate data using pivot tables and understanding of moderate excel formulas (index/match, etc…)
- Ability to work cross functionally with marketing, product development, sales, customer service, etc…
- Familiarity with Quickbooks or other back end accounting and/or ERP software
Why Join Karakoram?
- We love snowboarding and the outdoors too!
- Work/Life Balance: We strive to have a quality work/life balance and try to provide the flexibility to meet both personal and professional responsibilities
- Benefits: we provide company sponsored health and dental program
- Retirement Savings: We offer a 401k with company matching after 1year of employment
- Employee discounts: deep discounts on products we produce, free bindings based on testing needs of product development and product availability, industry discount
- Company Culture: we value time on snow and adventuring as a team! We regularly have company trips throughout the year. Typically spring tour/snow camping/turn garden event, end of summer/fall surf or bike trip, on snow tour/ride(s), splitboard festivals, and demo events, etc…
- Seasons pass to Summit at Snoqualmie
- 20-25 minutes to Alpental and Snoqualmie Pass backcountry for pre-work dawn patrols
- Surrounded by world class mountain bike and hiking trails, one of the top skateparks in the state is one block away! Mini ramp in the warehouse for mind break sessions
To Apply, Please send resume and cover letter to tyler@karakoram.com
Position: Sales
Are you passionate about snowboarding and eager to spread stoke for the sport all over North America? Want to live and work in beautiful North Bend, 25 minutes from Alpental, surrounded by excellent bike trails, hiking and rivers, with a group of snowboarders just as passionate about enjoying the outdoors as you are? We are seeking an enthusiastic in-house sales representative to join our team.
As an integral part of our company, you’ll be working closely with a broad network of retail partners through the different stages of our sales year. You’ll be educating their teams on our product and brand, maintaining these key relationships and cultivating new partnerships to drive sales and success.
Key Responsibilities
- Introduce and educate retailers on the Karakoram product line
- Collect and audit retailer pre-orders
- Provide product training and clinics to retail partners, both in-person and virtually.
- Retailer Merchandising (in person & web)
- Conduct frequent check-ins with retailers to ensure their needs are met and maintain a spreadsheet of key retailer metrics, relationship history, and feedback (dealer input sheet)
- Develop deep relationships with key shop partners, including our team of shop ambassadors
- invoicing/receiving payments
- Late payment followup
- Keep our shipping pipeline up to date with outgoing orders
- Label creation for all shipping cartons
- Manufacturer Sales
- Point-of-purchase (POP) displays and tools
Essentials for this role:
- Love snowboarding
- Passion for the outdoors
- Fun to be around
- Strong interpersonal skills
- High Energy, Positive Personality
- The gift of gab: must find joy in making new connections and be comfortable introducing yourself to new potential retail and industry partners
- Excellent written and verbal communication
- Strong problem solving skills
- Strong work ethic
- Excels in team environment; eager to help all areas of the company whenever necessary
- Mindset that both seeks and drives continuous improvement; both for the individual and for the company
- Flexibility with schedule to meet customer needs
- Ability to multitask, prioritize, and manage time effectively
Skills that would be helpful:
- Experience Splitboarding, Skateboarding, Mountain Biking, or Surfing
- Prior outdoor industry experience
- Prior experience working in sales, retail or customer service
Development Opportunities:
We are a growing company, operating out of our new factory/global headquarters in North Bend, Washington. We will have new roles continue to open up as we continue to grow into our new space. We’re small and lean: we encourage a culture of continuous learning, where team members have the opportunity to wear multiple hats and develop new skills. If there’s a skillset you want to develop that can help the company; we aim to help you grow in that direction. For example– currently, we are also looking for someone with strong writing and/or design skills to help us expand our blog and social media presence.
Compensation:
Starting base salary for this role is $40,000 – $68,000 or higher depending on experience, skill sets and training. Beyond base salary, we offer a comprehensive benefits package including a company health and dental insurance plan, 401k retirement plan with match, paid holidays, and paid time off (PTO). Additionally, you’ll enjoy perks such as free bindings, gear discounts, flexible schedule, a season pass to Summit at Snoqualmie, and company snow/surf/bike retreats. We value the contribution of every team member and believe in shared success and growth.
We are an equal opportunity employer and welcome applications from all qualified individuals. We believe that innovation starts with diversity and inclusion, and to create the future we need talent from various backgrounds, perspectives, and abilities.
Timeline: We will review all applications submitted and begin getting back to applicants the week of March 10th.
To Apply, Please send a resume and cover letter to kyle@karakoram.com
Position: Shipping/Receiving/Warehouse Production
We are looking for a well-rounded individual to help with Shipping and Receiving and to support our customer service team. Additional roles will include supporting production needs throughout the year. We ship the gear we make to snowboarders and splitboarders all over the globe. You will be responsible for helping to get this product into their hands through packing and shipping orders direct to consumer and to our retailers and distributors. Shipments go out daily and we aim to ship orders within 24hrs excluding weekends. Additionally, this role will also help support our customer service team through shipping warranty and crash replacement items in a timely manner. We aim to respond to all customers within 24hrs and if we can get them shipped what they need to get back up in running in that time frame that is even better. At times this role will also will also help by responding to customers when they reach out to us, building long term customer relationships and generally maintaining stoke in our brand via person to person interactions.
Responsibilities
- Daily Packing and Shipping direct to consumer orders from our webstore
- Packing and shipping orders for Retail and Wholesale accounts
- Packing and shipping warranty and crash replacement components to customers
- Maintaining accessory inventory Kanban levels so shipping can be done regularly without delay
- Receiving inventory and helping to manage Warehouse SOPs
- Support customer service team as needed by responding to emails and dm’s
- Help webstore customers with real-time product questions via webstore chat
- Assist in warranty and crash replacement binding rebuilds
- Develop lasting relationships with Karakoram customers
- Handle customer service issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow SOP to track and log incoming warranty issues
- Follow communication procedures, guidelines and policies
- Go the extra mile to make lasting brand connections with customers
- Identifying and assessing customers’ needs to help us be the best outdoor gear manufacturer we can be
- Production support during main production season, accessory support during off production season
- Help in other cross functional roles as needed
Essentials for this role:
- Love snowboarding
- Fun to be around
- Positive Attitude
- Strong interpersonal skills
- Excellent written and verbal communication
- Strong problem solving skills
- Strong work ethic, self-starter, with growth mindset
- Quick learner
- Excels in team environment
- Ability to multi-task, prioritize, and manage time effectively
- open and willingness to help in cross functional roles as needed
Skills that would be helpful:
- Experience Splitboarding, Skateboarding, Mountain Biking, or Surfing
- Prior outdoor industry experience
- Prior experience working in retail or customer service
Development Opportunities:
We are a growing company, operating out of our new factory/global headquarters in North Bend, Washington. We will have new roles continue to open up as we continue to grow into our new space. We’re small and lean: we encourage a culture of continuous learning, where team members have the opportunity to wear multiple hats and develop new skills. If there’s a skillset you want to develop that can help the company; we aim to help you grow in that direction. For example– currently, we are also looking for someone with strong writing and/or design skills to help us expand our blog and social media presence.
Compensation:
- $18 to 25/hr depending on experience
- 401k matching program
- Company Sponsored health insurance
Contact:
Send resumes to: tyler@karakoram.com
Buyer, Shipping/Receiving
Type: Full-Time Year-Round
Location: North Bend (in-office, no remote or hybrid options)
Salary Range: $40,000-$60,000 annually depending on experience
Karakoram is a snowboarder owned and operated company focused on developing and manufacturing the highest quality, innovative products for our customers across the globe. We love snowboarding and creating a deep connection with our customers. We are looking for a Buyer and Shipping/Receiving specialist to manage relationships with our suppliers, order components meeting schedule requirements, help receive and manage inventory, and pack/ship distributor, retailer and direct orders .
Who We’re Looking for:
You are an extremely organized, results driven professional who is passionate about working hard and learning about supply chain strategies. You have strong problem solving skills and the ability to work with a cross functional team. You are comfortable working with spreadsheets and are willing and want to develop a deeper knowledge of excel and data management/analysis. You are also very comfortable communicating and setting clear expectations with internal and external team members. You are also willing to wear multiple hats and help where needed as we are a small tight knit team.
Your Main Responsibilities:
- Maintain relationships with all suppliers
- Participate in supplier assessment and selection (with support from Engineering)
- Request for Quotes from suppliers during development and through production
- Place purchase orders with suppliers to receive inventory to meet production schedule requirements
- Work with suppliers to arrange pick up or delivery of inventory to meet schedule requirements
- Use master order sheet to ensure inventory levels of parts and sub assemblies are available in sufficient quantities at the correct time to meet production build schedule
- Work with Production Manager to provide inputs to production scheduling
- Use receiving and inventory transfer systems to maintain physical inventory control of all inventory parts and assemblies from receipt of inventory through warehouse storage and into production
- Participate in inventory audits with support from Production Manager
- Supplier Quality- work with engineering to communicate and ensure suppliers meet our quality standards and requirements. Help perform quality checks and audits as necessary with suppliers
- Incoming quality- perform quality checks of incoming goods as needed based on instructions from engineering.
- Maintain Bill of Materials (BOM) and rev control for all production finished goods, parts and assemblies in Quickbooks
- Participate in continuous improvement projects
- Wear multiple hats and help as needed where needed across varying functions
- Pack and ship retailer, distributor and direct to consumer orders
Qualifications and Essential Skills:
- Love snowboarding and passion for the outdoors
- Strong interpersonal skills and ability to work well with others
- Strong work ethic, consistency, and dependability
- Strong analytical skills and ability and passion to work with data to solve problems
- Familiar in excel- familiarity with basic equations, willing to learn more advanced excel functions and data manipulation
- Ability to work cross functionally with marketing, product development, sales, customer service, etc…
- Ability to learn Quickbooks and other business related software
Why Join Karakoram?
- We love snowboarding and the outdoors too!
- Work/Life Balance: We strive to have a quality work/life balance and try to provide the flexibility to meet both personal and professional responsibilities
- Benefits: we provide company sponsored health and dental program
- Retirement Savings: We offer a 401k with company matching after 1year of employment
- Employee discounts: deep discounts on products we produce, free bindings based on testing needs of product development and product availability, industry discount
- Company Culture: we value time on snow and adventuring as a team! We regularly have company trips throughout the year. Typically spring tour/snow camping/turn garden event, end of summer/fall surf or bike trip, on snow tour/ride(s), splitboard festivals, and demo events, etc…
- Seasons pass to Summit at Snoqualmie
- 20-25 minutes to Alpental and Snoqualmie Pass backcountry for pre-work dawn patrols
- Surrounded by world class mountain bike and hiking trails, one of the top skateparks in the state is one block away! Mini ramp in the warehouse for mind break sessions
To Apply, Please send resume and cover letter to tyler@karakoram.com